- Responsible for calling customers/clients to remind on payment for past due accounts.
- Explain and clarify on non-payment and other product services.
- Persuade, negotiate and work with customers/clients to make workable repayment arrangements.
- Effectively follow-up promise to pay with customers/clients.
- Work together as a team or individually to meet targets.
- Ensure the accounts are worked and followed-up thoroughly and in a timely manner.